RATES , DEPOSIT & PAYMENT
All rates are based on single or double occupancy. Rates do not include state and local room taxes. Deposits of 50% of your package are required to secure your reservation. Deposits of 100% are required for one-night reservations only. We reserve the right to gain full payment for stays where there have been credit card errors and the full payment has not been received, as per your original booking, for up-to three years after check out.
CANCELLATION, NO-SHOWS & MULTI ROOM BOOKINGS
If a reservation is cancelled less than 14 days prior to arrival, you are responsible for ALL room and package charges for the entire reserved period. If a reservation is cancelled with prior notification of more than 14 days, you will receive a complete deposit refund (less a $35.00 processing fee). Weddings and whole-house rentals carry their own refund policy. See your contract or innkeeper for details. "No calls" & "No shows" will be billed for 100% of the reservation / package.
For multi room bookings and reservations for 4 nights plus there is a 30 day cancellation period before the first nights booking stay. When all Hexagon House rooms are booked as one group booking, a 60 day cancellation period before the first nights stay is required.
Failure not to notify the Innkeeper to cancel before this time will result in a no deposit refund and a full charge for all rooms and nights booked. This policy also applies to reducing your number of nights and/or rooms originally booked.
Key Calendar Holiday Dates:
For July 4th, Homecoming weekend & Labor Day weekends we require a 30 day cancellation period on bookings for these dates.
Multi Room Bookings and Weddings:
When one party or group book all Hexagon House rooms, it does not mean its an agreement to book the whole of The Hexagon House property and /or grounds. Only guests who have reserved a room may stay at the property. People invited by guests must be approved by the Innkeepers. Hexagon House is a small Inn and Bed & Breakfast . It is not an AIRBNB business
Use of the Hexagon House and grounds for photography and wedding preparation is reserved for guests who have arranged and paid for a wedding package.
You can arrange to book a photography hour (pictures in the grounds/house) if you are staying at the Hexagon House, at the cost of $150.00 plus tax.
Multi room bookings that will result in multi room check outs on the same date, will attract a $125.00 additional group cleaning fee.
CHECK IN / CHECK OUT
Check-in can be as early as 1PM. Shortly before your arrival, the Innkeeper will contact you to agree a convenient time to check in. Check out is at 11:00 am.
Late check in policy. Check in after 7pm is only permitted by prior agreement with the Innkeeper.
MINIMUM STAYS
Two-night minimum stay applies to all rooms on weekends during mid-May to October (peak & off peak seasons).
Some weekends for special events and holidays may require a three-night stay.
In Peak Season (from mid June till early September), as specified on the Hexagon House booking site, all rooms for all week days & weekends, require a minimum two night stay, with the exception of The Cherub Room.
The Cherub Room can be booked for one night in off peak and peak seasons, for Sunday till Thursday nights.
(Please contact the Innkeeper for details)
OTHER POLICIES
Gift Cards: Please contact the Innkeepers to purchase your Hexagon House gift cards. We do not except third party certificates.
Smoking: We offer a strictly smoke-free inn. Smoking in the room or inside Hexagon House is liable to an additional $200.00 cleaning fee.
Use of Beauty products: We reserve the right to charge for replacement costs of damaged linens, towels and bathrobes, if the beauty product will not come out, after cleaning.
Cleaning charge: If your room is left in an in a less than satisfactory condition and needs additional cleaning, we reserve the right to charge an additional $75.00 cleaning charge.
Dressing Robes: Are provided for guest use whilst staying. We reserve the right to charge $89.95 per robe, for robes not returned. If you would like to gift a robe, please contact the Innkeeper, allowing 10 days notice and we will arrange it for you.
Pets: We are unable to accommodate guests' pets on the property.
Children: Hexagon House is an adult-only property but we are happy to discuss the possibility of older children of 16+ staying.
Rooms: Are based on single or double occupancy only. Bookings are non-transferable, unless agreed with the innkeeper, prior to your stay.
Weddings: Use of the Hexagon House and grounds for photography and wedding preparation is reserved for guests who have arranged and paid for a wedding package.
Only registered guests are permitted to visit or use the property.
You can arrange to book a photography hour only (pictures in the grounds/house) if you are staying at the Hexagon House, at the cost of $150.00 plus tax.
